Quality management and quality practice: Perspectives on their history and their future

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Quality management and quality practice: Perspectives on their history and their future

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dc.contributor.author Fisher, N.I.
dc.contributor.author Nair, V.N.
dc.date.accessioned 2013-12-09T13:55:10Z
dc.date.available 2013-12-09T13:55:10Z
dc.date.issued 2009
dc.identifier.issn 1526-4025
dc.identifier.issn 1524-1904
dc.identifier.uri http://hdl.handle.net/10563/25834
dc.description.abstract The purpose of this article and a companion article is to explore a number of topics in Statistics in Business and Industry. This article sketches the history of Quality Management, from its emergence in the late 19th and early 20th centuries through to the present day. Particular emphasis is placed on activities in Japan immediately following the end of the Second World War, and subsequent developments elsewhere in the world. We draw a careful distinction between Quality Management and Various methodologies that aid in its implementation, Such as Six Sigma. In the words of one management practitioner, Norbert Vogel, 'TQM in its broadest sense examines all aspects of management and the alternative methodologies being promoted are merely sub-sets of what should be an integrated management system.' The article concludes with some speculative thoughts about the future of Quality Management from a statistician's point of view. en
dc.format text
dc.language.iso en
dc.publisher John Wiley & Sons Ltd.
dc.relation.ispartof Applied Stochastic Models in Business and Industry
dc.relation.uri http://onlinelibrary.wiley.com/doi/10.1002/asmb.756/abstract
dc.subject Baťova soustava řízení cs
dc.subject management jakosti cs
dc.subject Bata system of management en
dc.subject quality control en
dc.title Quality management and quality practice: Perspectives on their history and their future en
dc.type Article cs
bata.publisher-location Chichester
bata.relation.volume 25
bata.relation.issue 1
bata.citation.spage 1
bata.citation.epage 28
bata.date.actual 2009
bata.category řízení cs
bata.order 12


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